Refund Policy

This Refund Policy explains how refunds, exchanges, and customer support are handled for purchases made on ProdAITools. Our website provides digital products and downloadable content. By completing a purchase, you agree to the terms outlined in this policy.

1. Digital Product Sales

All products sold on this website are digital and delivered electronically. Due to the nature of digital content, all purchases are considered final once access or download has been provided.

We do not offer standard refunds after delivery.

2. Technical Issues and Support

If you experience technical problems such as:

• Inaccessible download links
• Corrupted or incomplete files
• Incorrect product delivery
• System errors preventing access

Please contact our support team. We will investigate the issue and provide appropriate assistance, which may include re-delivery or restored access.

3. Exceptional Refund Requests

In rare cases, we may review refund requests individually. Approval is not guaranteed and depends on the specific circumstances.

Requests must be submitted within 14 days of purchase and include valid proof of transaction and a clear explanation of the issue.

If approved, refunds will be processed using the original payment method when possible.

4. Non-Refundable Situations

Refunds are generally not granted for the following reasons:

• Change of mind after purchase
• Products already accessed without technical issues
• Compatibility problems with unsupported devices or software
• Dissatisfaction when the product matches its description

5. Access and Usage Rights

Upon successful payment, customers receive a personal, limited, and non-transferable license to use the purchased digital product.

Access may be restricted in cases of misuse, excessive downloads, or policy violations.

6. Payment Disputes and Chargebacks

If a chargeback is initiated after digital access has been granted, we may submit transaction records and proof of delivery to the payment provider.

We strongly recommend contacting our support team before opening a dispute.

7. Pricing and Transaction Errors

Prices and promotions may change without prior notice.

If an obvious pricing or system error occurs, we reserve the right to cancel the order and issue a refund if payment has been processed.

Applicable taxes may be applied according to regional regulations.

8. Legal Rights and Compliance

This policy follows international digital commerce standards.

Nothing in this policy limits consumer rights that cannot be excluded under applicable law.

9. Requesting Assistance

To receive support, please provide the following information:

• Order reference number
• Purchase date
• Product name
• Description of the problem
• Supporting screenshots if available

Our team will respond within a reasonable timeframe.

10. Acceptance of Policy

By purchasing or downloading any product from ProdAITools, you confirm that you have read, understood, and accepted this Refund Policy.

If you do not agree with these terms, please do not proceed with your purchase.

11. Policy Modifications

We may revise this Refund Policy when necessary to reflect legal, technical, or business changes.

Updated versions will be published on this page and apply to future purchases.

12. Contact Information

If you require assistance, please contact us:

Website: ProdAITools
Email: contact@prodaitools.com

Last Updated: February 2026